Southbank & Co.
Rooted in Hospitality.
Built for Modern Life.
You deserve more than “handled”.
You deserve “elevated”
We’re not a task service — we’re your Hill Country right-hand.
Founded by locals, Southbank & Co was built to support people who expect excellence and appreciate the value of quiet, seamless service. Our team is small, selective, and trusted by clients who care about experience as much as outcome.
Our Story
Southbank & Co was born from a simple truth:
life moves fast, and sometimes, we all need an extra pair of hands. As a working mom of three, raised in Texas and rooted in the gracious traditions of the South, I’ve long believed in the power of small, thoughtful acts — a warm meal dropped off at the right time, a kind neighbor who steps in without being asked. This company is an extension of that spirit — offering not just support, but a sense of calm and care when you need it most. Whether you're moving, hosting, celebrating, or just trying to keep up, we’re here to make life feel a little more manageable — and a lot more beautiful.
—Reagan Hales, Founder Southbank & Co.
What we believe
At Southbank & Co, we treat every client like a trusted friend — someone we’re honored to serve with grace and care. Our concierge services are rooted in Southern hospitality, guided by thoughtfulness, trust, and a deep respect for your time. As Maya Angelou so beautifully said, “People will never forget how you made them feel.” That’s our daily goal — to anticipate your needs, handle the details you don’t have time for, and create experiences that feel as effortless as they are memorable. Whether you’re welcoming guests, planning a milestone, or simply looking for a little more ease in your day-to-day, we’re here to make life feel lighter, lovelier, and more intentional.
FAQs
What exactly does a concierge service like Southbank & Co do?
We offer custom, hands-on support for your day-to-day life, special events, or seasonal needs — from errand running and home setup to wedding weekend coordination and guest hospitality. Think of us as your go-to resource for making life easier, more beautiful, and perfectly taken care of.
Do I have to commit to a membership or monthly service??
Not at all. While we do offer packages and seasonal support options, many of our clients use us on a one-time or occasional basis — for home arrivals, weddings, celebrations, or last-minute help. We’re happy to work with your timeline and your needs.
How much notice do you need to book a service?
We recommend booking at least 1–2 weeks in advance, especially for weekend or event-based services. That said, we know life doesn’t always give you a heads-up. If you’re in a pinch, don’t hesitate to reach out — if we can make it work, we will.
How do I know if this is the right fit for me?
If you’re busy, overwhelmed, hosting guests, planning something special, or just craving a bit more peace in your life — this was made for you. Our clients range from new parents and visiting families to local professionals and out-of-town brides. If you value service, quality, and thoughtful touches, you’ll feel right at home with Southbank & Co.
Can I request a custom package if none of the listed services fit my needs?
Absolutely! Every life and event is unique, and we’re happy to design a bespoke concierge plan just for you. Simply reach out via our contact form or give us a call, share your vision and must-haves, and we’ll craft a custom package that covers exactly what you need—no detail too big or small.
Let’s make life a little easier.
Reach out with questions, custom requests, or to learn more about how our concierge services can be tailored to you. We’ll be in touch shortly!